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Privacy Policy

Protecting Your Privacy

At National Band Saw, protecting your privacy is a priority. This policy explains how we collect, use, store, and protect your personal information. It also outlines your rights and choices regarding SMS communications, cookies, and marketing preferences.

Data We Collect and How We Use It

We collect the following types of personal information through forms, transactions, and automated technologies when you interact with our website or services:

  • Contact Information: Name, email, phone number, and shipping address to process orders and communicate with you.
  • Payment Information: For order processing (securely handled by payment providers).
  • Device/Usage Data: IP address, browser type, pages visited, and cookies for website functionality and analytics.
  • SMS Data: Your mobile number for operational purposes, such as order updates or urgent notices.

We use this data to provide services, improve user experience, personalize offers, and comply with legal obligations.

SMS and Mobile Notifications

With your consent, we send text (SMS) messages to provide important operational updates, including order confirmations, shipping updates, delivery notifications, and urgent product recalls, as permitted by law.

  • Opt-In Required: SMS communications are only sent to customers who consent by providing their mobile number during checkout or sign-up.
  • Opt-Out Options: You can stop receiving SMS messages at any time. Simply reply “STOP” to any SMS message to cancel, and we will process your request promptly.
  • Mobile Notifications: If you use any mobile applications connected to our services, you may receive push notifications or alerts. You can manage these notifications in your device’s settings.

Marketing and Communication Preferences

You may opt out of direct marketing communications from National Band Saw at any time.

  • Email and Mail: Unsubscribe using the “unsubscribe” link in promotional emails.
  • Text Messages: Reply “STOP” to opt out of SMS communications.

These preferences apply only to you and not household or business affiliates tied to your account.

Cookies and Tracking Technologies

We use cookies to improve website performance, remember preferences, and analyze traffic.

  • Essential cookies support functions like the shopping cart.
  • Performance and marketing cookies personalize content and promotions.

How We Protect and Share Your Data

We implement secure servers, encryption, and restricted access to protect your personal information.

  • We do not sell your personal information.
  • We may share data with trusted service providers (e.g., payment processors, delivery services) only as necessary to fulfill services or comply with legal requirements.

Your Privacy Rights

You have rights under GDPR, CCPA, and other laws, including the ability to access, correct, or delete your data, and to opt out of data sharing. To exercise these rights, contact us at:

National Band Saw
Email: customerservice@nationalbandsaw.com
Phone: 661-294-9552

Updates to This Policy

We may update this privacy policy periodically for legal, regulatory, or business reasons. Revisions will be posted on this page.

Thank you for trusting us with your information. Your privacy is our priority.

 

© 2024 National Band Saw. All rights reserved.

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