OUR GUARANTEE
If, for any reason, any item should prove defective return it to us and we will replace it without cost or question using our Easy Returns. Liability is limited to the repair or replacement of these parts.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be made within 30 days of the purchase date and received back within 10 days of authorization. All returned items must be in be in new and unused condition, with all original tags and labels attached. Any promotional items, services or discounts can be deducted from the final refund credit, Free Shipping, Discounted Shipping and other discounts will be deducted from final refund credit.
RETURN PROCESS
To return an item, go to the bottom of any page and click on "Start a Return" button. On the next page enter your orders Shipping zip code and the order number. Once you start the return select the most appropriate reason for the return and provide the best details to help us expedite the process once received. Finish the return by selecting the return shipping method and print the label and drop off at the closest carrier to you.
**Return shipping label is free to print if Coverage Service was purchased at the time of checkout for that order. If Coverage Service wasn't selected no worries, Print a Discounted shipping label right there and send it back to us.
Easy Returns details:
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return, exchange or store credit. Please allow at least 2 days from the receipt of your item to process your return, exchange or store credit. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Please Note
- A 15% restocking fee may be charged for all returns other than defect.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
661-294-9552
customerservice@nationalbandsaw.com